Services

 

By partnering with Twin Peaks Vitality, you can ensure your team will be equipped to deliver great customer experiences, while building a cohesive culture that is prepared for growth.

I have helped clients in a variety of industries—including restaurants, retail, hospitality, healthcare, supply chain, and higher ed—create learning solutions tailored to meet the unique goals of their business and solve problems efficiently.

I bring expertise in developing learning and operations solutions that are comprehensive, interactive, and measurable that are rooted in adult learning methodologies.

Whether your team is paper-based, utilizing e-learning, or looking to take the leap into digital training solutions, I can meet you where you’re at and help you transition smoothly.

 

Twin Peaks Vitality can help you with. . .

Location Assessment

  • Facility audit of operational processes, safety protocols, and compliance standards

  • Feedback and coaching

  • Site report and actionable follow-up plan

Operations, Procedures, Documentation

  • SOP and process standardization, organization, management

  • Role clarity and organization

  • Procedural documentation

  • Technical documentation, User Acceptance Testing (UAT)

  • Recipe standardization and documentation

Training & Onboarding

  • New hire orientation

  • e-learning, LMS development

  • Training programs, skill-outs, validations

  • Job aids, cheat sheets, quick reference guides, onboarding checklists

 

Here’s how it works:

  1. Discover: I schedule a meeting where I learn about your business, your goals, and any challenges you’re facing.

  2. Plan: With that information, I work with you to develop a customized plan of action.

  3. Deliver: I then start working on the project, ensuring that the services meet your requirements and deadlines. I am committed to delivering exceptional results that match your specific needs. Guaranteed.

 
Small Business Owner Woman Resources
 

EMERGING BUSINESSES

As a small business owner, you wear a lot of hats and may not have the time or resources to manage it all. Confusion slows things down. Clarity accelerates progress. I help bring clarity by defining your business processes and creating customed operations and learning solutions so you and your team have the tools and knowledge to perform at your best.

Small Business Meeting Culture Operations
 

EXPANDING BUSINESSES

Culture and consistency are everything when you’re growing your business. I leverage the strengths of your leaders to help build culture and consistency as you expand your operations, enabling you to prepare for sustainable growth.

 

ESTABLISHED CORPORATIONS

You need things to happen fast. As an extension of your team, I expand your capacity and skillset to increase efficiency, streamline operations, and maximize profits. I excel at integrating and collaborating in a way that doesn’t slow the flow of work.